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Toner Dampproofing Supplies Ltd Accessibility Policy

Introduction

At Toner Dampproofing Supplies Ltd, we are dedicated to creating a website that is accessible and user-friendly for all individuals, including those with disabilities. We understand the importance of digital accessibility and are committed to ensuring that our website is usable by the widest possible audience, regardless of technology or ability.

Key Commitments

We actively monitor our website to maintain and improve accessibility. This includes routine checks and updates to existing pages, as well as ensuring accessibility in new pages. Our team is trained to implement and uphold accessibility standards.

Our goal is to comply with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) at the AA level. These guidelines are a globally recognised standard for web accessibility.

We value feedback from our users about their experience with our website’s accessibility. We are committed to responding promptly and thoughtfully to any feedback and making necessary adjustments to accommodate our users’ needs.

Detailed information about our approach to web accessibility, including how we implement the WCAG guidelines, can be found at the bottom of this page.

Using the Website

At Toner Dampproofing Supplies Ltd, we strive to deliver an accessible and seamless online experience for all our visitors. To achieve this, we have integrated several key accessibility features:

Keyboard Navigation

In our commitment to ensuring a fully accessible website for all users, we have implemented comprehensive keyboard navigation features. These are designed to facilitate easy and efficient navigation for those who rely on keyboard-based input:

We provide prominent ‘Skip to Content’ links at the beginning of each page, allowing users to bypass repetitive navigation elements and access main content quickly.

Our website is structured to ensure logical tab order, enabling users to navigate through pages in a predictable and coherent manner using their keyboard.

As users navigate through the website using the keyboard, the current focus is clearly highlighted, ensuring that users can easily identify which element is selected.

Our logo serves as a convenient and recognisable link back to the home page, allowing users to return to the starting point effortlessly at any time.

To aid in navigation, we offer a comprehensive site search tool and a detailed sitemap. These tools are designed to help users find information quickly and efficiently.

All page titles are thoughtfully crafted to be descriptive, front-loaded with key information, and reflective of the content on the page, aiding users in understanding and navigating our website content effectively.

Screen Reader Navigation

For users utilising screen readers, Toner Dampproofing Supplies Ltd is dedicated to providing a comfortable and intuitive navigation experience. Our website is designed with the following features to support screen reader users:

We use clear and hierarchical headings throughout our website. This allows screen reader users to easily navigate, understand the layout, and jump between sections.

All links are created to be meaningful even when read out of context. This ensures that users understand where each link will lead, enhancing the overall navigation experience.

Our forms are designed with proper labelling and tab order, allowing screen reader users to enter information, make selections, and control various elements with ease.

Additionally, we employ advanced techniques to further support screen reader navigation:

CSS and ARIA (Accessible Rich Internet Applications) Techniques: These are utilised to ensure that screen reader users can access all content, including dynamic elements like accordions. ARIA landmarks are used to identify regions of the page, making navigation more efficient.

Logical Focus Control: We manage focus behaviour to ensure that interaction with the website is logical and predictable. This includes directing focus to modal dialogs when they are opened and returning focus to the appropriate place when they are closed.

Effective Tab Order: The tab order is optimised to ensure that keyboard and screen reader users can navigate through the website effectively, especially in areas where enhanced navigation aids in the user experience.

Changing Colour & Font of the Display

At Toner Dampproofing Supplies Ltd, while we currently do not offer built-in alternate colour schemes or font options, users can modify these settings through their web browser to enhance their viewing experience. Here’s a general guide on how you can adjust the text size and colour settings:

Most modern web browsers allow you to change the display settings, including font size, colour, and contrast. This can usually be found in the browser’s ‘Settings’ or ‘Options’ menu.

Look for sections in the settings related to ‘Accessibility’, ‘Display’, or ‘Appearance’. Here, you can often find options to ignore the website’s colour schemes and fonts, allowing you to set your own preferences for easier readability.

Some browsers support extensions or add-ons that can further enhance your ability to customise website appearances to suit your needs.

While the steps may vary depending on the browser, the general process involves accessing the browser settings and locating the accessibility or display options. For example, in Internet Explorer, this can be done by:

  • Opening Internet Explorer and clicking the ‘Tools’ button.
  • Selecting ‘Internet Options’ and then the ‘General’ tab.
  • Clicking on ‘Accessibility’ and selecting options to ignore colours, font styles, and sizes specified on web pages.

For more detailed instructions tailored to various browsers and operating systems, we recommend visiting resources like the BBC’s ‘My Web My Way’. This site provides comprehensive guides on how to adjust your browser settings for a more accessible web experience.

Forms & Tables

At Toner Dampproofing Supplies Ltd, we recognise the importance of making forms and tables on our website accessible to all users, including those with disabilities. Here’s how we’ve addressed accessibility in these areas:

Forms:

All form fields are labeled appropriately, making it easier for users, including those using screen readers, to understand what information is required.

We use field-sets and legends where necessary to group related elements, providing a clear structure and context for the user.

Forms are designed with accessible error handling. Errors are clearly identified, described, and, where possible, suggestions are provided for correction. Mandatory fields are marked distinctly to guide users during form completion.

Tables:

We avoid using tables for layout purposes. Where layout tables are used, they do not include summary, caption, or header attributes to prevent confusion for screen reader users.

When data tables are used, they are equipped with appropriate summaries or captions and headers. This assists users, especially those with assistive technologies, in understanding the organisation and context of the information presented.

Both layout and data tables are designed to be as accessible as possible, ensuring that all users can access and understand the information they convey.

Imagery & Media

Images:

All informational images on our website are provided with descriptive alternative text (alt text). This text succinctly describes the image’s content or purpose, enabling screen reader users to understand the image’s context within the site.

Decorative and spacer images, which do not add informational content, are assigned null alt text (alt=””). This approach ensures screen readers skip these images, preventing unnecessary clutter in the reading experience.

Media Content:

For our video content, we use a third-party video platform known for its commitment to accessibility. The video player provided by this supplier is integrated into our website.

To enhance the user experience and comply with accessibility best practices, video content on our site is set to not auto-play. This ensures that users have control over the media playback, which is especially important for those with cognitive or sensory disabilities.

To further enhance accessibility, consider including features like closed captions, transcripts, and audio descriptions for video content. These features make media content more accessible to users with hearing or visual impairments and improve overall user engagement.

Links, New Windows & Layers

At Toner Dampproofing Supplies Ltd, we have structured our website to ensure that the behaviour of links is predictable and accessible for all users, including those using assistive technologies.

Link Behavior:

Generally, links to pages and other websites are configured to open in the same window. This standard practice aids users in maintaining their navigation context and is particularly helpful for screen reader and keyboard-only users.

In certain cases, links may open a new browser window or layer (such as a modal window) on top of the current page. This will always be clearly stated within the link text or before a list of links. For example, links to downloadable documents will follow this format: “Filename (File Type, File Size)” – e.g., “Application Form (PDF, 1.7 MB)”.

For links that open in a new window, the text “(opens in a new window)” is provided off-screen for screen reader users, ensuring they are aware of the behaviour of these links.

Keyboard Shortcuts:

Users can open links in a new window using keyboard shortcuts. For example, in Internet Explorer for PC and Firefox for PC and Mac, the shortcut is Shift + Enter.

Please be aware that the keyboard shortcut for opening links in a new window may vary depending on the combination of browser and operating system you are using.

Additional Guidance:

We aim to balance automatic behaviours (like opening a new window) with user control. We understand that different users have different preferences and requirements for how they navigate websites.

We welcome feedback on the accessibility of our link structures and are committed to continuously improving the user experience based on user needs and evolving best practices.

Accessibility Limitations

At Toner Dampproofing Supplies Ltd, we are committed to providing a universally accessible website. However, we recognise that there are certain areas where accessibility challenges persist, primarily due to third-party involvements. These include:

Certain features like tab access within video content, button labelling for screen reader interaction, and captioning for Deaf and Hard of Hearing users may not fully meet accessibility standards due to limitations in third-party video platforms.

Our Efforts to Address Limitations:

We are actively working to improve the accessibility of these elements. This includes collaborating with third-party providers to enhance their accessibility features and seeking solutions within our control.

Where we cannot immediately rectify accessibility issues, we strive to offer alternatives. For instance, we provide transcripts for video content to ensure that all users, regardless of hearing ability, can access the information.

Feedback and Contact

If you encounter any accessibility problems on our site, your feedback is essential to help us improve. Please contact us to report any issues or limitations you experience.

While we aim to enhance the overall accessibility of our website, it is important to note that Toner Dampproofing Supplies Ltd does not assume responsibility for the accessibility of third-party applications. However, we will do our best to advocate for and work towards improved accessibility in all aspects of our website.

Accessibility Guidelines

At Toner Dampproofing Supplies Ltd, our goal is to create a website that is inclusive and accessible to everyone. To achieve this, we have developed our site in accordance with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0) at the AA level. These guidelines represent the international standard for accessible web design.

Key Aspects of Our Commitment:

Our website is designed and continually updated to meet the criteria set out in the WCAG 2.0 AA guidelines. This includes aspects like navigability, text contrast, and providing alternative text for images.

Where possible, we strive to exceed these standards, aiming for an even more accessible and user-friendly website. This includes exploring new technologies and design practices that enhance accessibility.

Adhering to these guidelines not only makes our site accessible to people with disabilities but also improves the overall user experience for everyone. This includes designing for various devices and screen sizes, ensuring easy readability and navigation, and considering diverse user needs.

We recognise that technology and accessibility standards are constantly evolving. As such, we are committed to ongoing improvements and updates to ensure our website remains accessible to all users, regardless of their abilities or the technologies they use.

We welcome feedback from our users on how we can improve accessibility. If you have suggestions or encounter any barriers, please contact us.

Assistive Technologies Compatibility

At Toner Dampproofing Supplies Ltd, we understand the importance of ensuring our website is accessible and user-friendly for all, including those who rely on assistive technologies. We have tested our website with the following assistive technologies and found them to be compatible, except in areas where we have identified accessibility limitations:

JAWS Screen Reader 2024: A widely-used screen reader that provides voice navigation and reading for visually impaired users.

VoiceOver Screen Reader (OS Mavericks): An integrated screen reader for Mac that helps users who are blind or have low vision.

Dragon Naturally Speaking v16: A speech recognition software that allows users to control their computer and dictate text using their voice.

ZoomText 10 Screen Magnifier: A screen magnification software that assists users with low vision by enlarging and enhancing screen content.

Please Note:

Our website may not be fully compatible with older versions of these applications or with other assistive technologies not listed here. Technology compatibility can vary based on the software’s version and the specific setup.

If you encounter any issues while using our site with any assistive technology, your feedback is invaluable to us. Please contact us to report the issue. Your input will help us in making continuous improvements to our website’s accessibility.

We are dedicated to regularly updating and testing our website with various assistive technologies to ensure the highest level of accessibility for all users.

Browser Compatibility

At Toner Dampproofing Supplies Ltd, we prioritise ensuring that our website is accessible and performs optimally across various platforms and browsers. Our website has been thoroughly tested for compatibility with the following browsers:

Microsoft Internet Explorer 8 and Above: While we support this older browser, we encourage users to update to the latest versions for the best experience.

  • Latest Versions of Key Browsers:
    Mozilla Firefox: A widely-used browser known for its speed and extensive customisation options.
  • Apple Safari: As the primary browser used in the development of our website, Safari users can expect optimal compatibility.
  • Google Chrome: A popular browser offering high-speed performance and modern web standards support.

Please Note:

Users may experience varying levels of functionality with older versions of these browsers or when using browsers not listed here. The web environment is continually evolving, and staying updated with the latest browser versions ensures the best user experience and security.

If you encounter any accessibility or compatibility issues with our website, your feedback is crucial for us. Please contact us to report any problems. Your insights help us make continuous improvements and ensure our website remains accessible to all users.

We regularly update our website to maintain compatibility with new browser versions and technologies, ensuring a seamless experience for all visitors.

Web Standards & Technologies

At Toner Dampproofing Supplies Ltd, we are committed to adhering to the highest web standards and ensuring our website is accessible and functional for all users. Our website development aligns with World Wide Web Consortium (W3C) standards, utilising HTML (Hyper-Text Markup Language) and CSS (Cascading Style Sheets) for structuring and styling content.

Core Technologies Used:

HTML5 and CSS: The backbone of our website, providing a robust and accessible structure for content and styling. These technologies ensure that our website is responsive and adaptable to different devices and screen sizes.

JavaScript and ARIA: We employ JavaScript and Accessible Rich Internet Applications (ARIA) to enhance the website’s functionality. These technologies are used to improve user experience, particularly for users with disabilities, by providing additional navigation and interaction features.

Compatibility and Graceful Degradation

Our website is designed to degrade gracefully in older browsers. This means that while the core content and functionality remain accessible, certain advanced features that rely on modern technologies may not be available in older browser versions.

We understand that not all users have JavaScript enabled. Our website is built to function effectively even when JavaScript is disabled. However, it’s important to note that disabling JavaScript may impact some advanced features of the site.

Feedback and Assistance

If you encounter any problems due to browser compatibility or disabling JavaScript, your feedback is invaluable to us. Please contact us to report any issues. Your input assists us in continuously improving our website’s accessibility and user experience.

Responsive Design

At Toner Dampproofing Supplies Ltd, we understand the importance of accessible and user-friendly web experiences across all devices. Our website has been meticulously developed to be fully responsive, ensuring that it adapts seamlessly to various screen sizes, from desktop monitors to mobile devices.

Key Features of Our Responsive Design:

The layout of our website automatically adjusts to fit the screen size of the device being used. This includes repositioning and resizing elements to ensure optimal readability and ease of navigation.

In every layout configuration, we prioritise maintaining accessibility standards. This includes ensuring that text remains legible, interactive elements are easily clickable, and navigation remains intuitive on small screens.

We have rigorously tested our website on a wide range of mobile devices to ensure compatibility and a high-quality user experience. This includes testing on the latest models available in the market.

Continuous Improvement and Feedback:

We recognise that mobile technology is constantly evolving. As new devices are released, we are committed to testing and ensuring compatibility with our website.

If you encounter any issues with our website on your mobile device, whether it’s an older model or a newer one, your feedback is crucial. Please contact us to report any problems you experience. Your input helps us in making continuous improvements to ensure our website is accessible and user-friendly on all devices.

Conformance Date

This accessibility statement for Toner Dampproofing Supplies Ltd was issued on 08th October 2024.

Commitment to Continuous Improvement

We are committed to regularly reviewing and updating our accessibility statement and practices to ensure they remain relevant and effective. This includes staying abreast of new accessibility standards and technologies.

We recognise the importance of user feedback in shaping our accessibility efforts. As such, this statement and our practices may be updated based on the valuable insights and experiences shared by our users.

We aim to periodically reassess our website’s accessibility to ensure continuous alignment with the latest standards and best practices.

Contacting Us

At Toner Dampproofing Supplies Ltd, we are dedicated to providing an accessible and user-friendly website. Your feedback is invaluable in helping us achieve this goal.

For Feedback and Support:

If you have suggestions for improvements, or if you encounter any difficulties in accessing our website, please don’t hesitate to reach out. You can email us at [email protected].

Alternatively, you can reach us by phone at +353 1 653 0775
 for any queries or assistance.

Understanding WCAG

The Web Content Accessibility Guidelines (WCAG) are a set of recommendations designed to make web content more accessible to people with disabilities. WCAG outlines three levels of conformance: Level A (must be satisfied), Level AA (should be satisfied), and Level AAA (may be satisfied).

Adherence to these guidelines is voluntary and not legally mandated. However, at Toner Dampproofing Supplies Ltd, we strive to meet or exceed these standards to ensure our website is accessible to as many users as possible.

The WCAG is published by the World Wide Web Consortium’s (W3C) Web Accessibility Initiative (WAI). WCAG 2.0, which superseded WCAG 1.0 in 2008, is the current standard we aim to comply with.

Legal Information

British Standards Institution BS 8878:2010 Code of Practice:

The British Standards Institution introduced BS 8878:2010 Code of Practice in December 2010. This code provides a detailed framework for organisations to follow, ensuring they meet both accessibility guidelines and legal obligations.

By adhering to BS 8878:2010, Toner Dampproofing Supplies Ltd has established an Accessibility Policy and embedded accessibility considerations into every stage of our website’s development and lifecycle.

The Equality Act 2010:

The Equality Act 2010 is a comprehensive piece of legislation in the United Kingdom, designed to consolidate various acts and regulations, including the Disability Discrimination Act 1995. A key objective of the Act is to protect disabled individuals from discrimination, ensuring their fair treatment in various aspects of life, including digital accessibility.

In line with the Equality Act 2010, our website has been developed with the aim of being accessible to all users, regardless of their abilities. This includes making reasonable adjustments and accommodations to ensure that disabled individuals have equal access to our services and content.

Toner Dampproofing Supplies Ltd is committed to upholding the principles of the Equality Act 2010. We continually review and update our website and practices to ensure compliance with this legislation and to provide an inclusive and accessible digital experience for all users.

Resources

Web Accessibility Initiative (WAI):

The W3C’s Web Accessibility Initiative (WAI) provides comprehensive resources for understanding and implementing web accessibility standards:

Useful Web Accessibility Links:

Below are links to external resources that provide additional information on web accessibility. Please note that Toner Dampproofing Supplies Ltd does not endorse these sites and is not responsible for their content.

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